Return & Refund Policy – Aure-lux.com

At Aure-lux.com, we want you to be completely satisfied with your purchase. If you are not happy with your order, please review our return policy below.

1. Eligibility for Returns

✅ Items must be returned within 30 days of delivery.
✅ Products must be unused, unworn, and in original packaging.
✅ Proof of purchase (order number or receipt) is required.

2. Non-Returnable Items

🚫 Used or damaged items
🚫 Final sale or clearance products
🚫 Personalized or hygiene-related items (e.g., beauty products)

3. Return Process

1️⃣ Contact Us at 📧 aurelux6@gmail.com with your order details.
2️⃣ Wait for Approval – We will provide return instructions.
3️⃣ Ship the Item – The customer is responsible for return shipping costs.
4️⃣ Receive Refund – Once we receive and inspect the item, we will process your refund within 5-7 business days.

4. Refunds & Processing

💳 Refunds are issued to the original payment method.
🔄 If a replacement is preferred, we will arrange an exchange.
❗ Shipping fees are non-refundable unless the item is defective or incorrect.

5. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery for a replacement or refund.

📞 Need Help? Contact us at aurelux6@gmail.com.

We appreciate your trust in Aure-lux.com and are here to assist you! 😊